CONTACT US

Bill Lockard, DDS

3041 Rollingstone Road
Oklahoma City, OK 73120

Phone: 405-751-0561
Fax: 405-751-2723

The Exceptional Practice Seminars

The Art of Practicing Dentistry - A Powerful New Seminar to Create the Practice of Your Dreams

This workshop brings to life The Art of Practicing Dentistry. It is intended for those doctors practicing excellent restorative dentistry who want to enhance their communication and behavior skills to take the next step - create the Exceptional Dental Practice.

This two-day interactive workshop for your entire team will focus on verbal and non-verbal communications with role playing and scripting as appropriate to develop your own voice and improve your ability to educate, develop trust, and influence patient acceptance of comprehensive care appropriate for their health, circumstances, and value for oral health.

We will work our way sequentially through all patient contacts starting with the first phone call moving into the operatory and finally the post-treatment celebration where you will develop a dental missionary for your practice.

• The Initial Patient Experience, referral source, first telephone call, office environment, initial contact with the team and doctor.
• The Co-Discovery interview – asking the right questions – how to listen.
• The three main purposes of the Comprehensive Clinical Examination.
• The Diagnosis and Treatment Consultation - increase acceptance using the science of influence – how and why people make decisions to buy.
• Financial considerations – answering the tough questions.
• The Post-Treatment Consultation – how developing a Dental Missionary will increase practice growth with the right patients.
• How Hygiene Re-Care Program will increase long-term patient retention and develop dental missionaries for your practice.
• The powerful “Seven Systems of Profitability” that run your practice. 
• The single biggest mistake 98% of dentists make.